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Saudia Aerospace Engineering Industries (SAEI) Success Story with Indorse
Saudia Aerospace Engineering Industries (SAEI) is a world-class full-service Maintenance, Repair, and Overhaul the leading (MRO) organization in Saudi Arabia with over 59 years of experience and more than 4,500 highly qualified and trained professional workforce. SAEI has established itself as one of the largest and most experienced in the MENA region. SAEI is wholly owned by Saudi Arabian Airlines Holding.
SAEI’s headquarter is located at King Abdul Aziz International Airport (KAIA) in Jeddah, Saudi Arabia. SAEI’s main base facility in Jeddah accommodates wide-body aircraft up to B747-400 and B777, with a future planned expansion of maintenance hangars capable of accommodating A380 Aircraft. SAEI is the right technical arm of Saudia that provides full maintenance support to the Saudia fleet. SAEI also provides its services to Saudia’s affiliates and to several other major local, regional and international airlines. As part of the SAUDIA Group, they have been a cornerstone for the growth and development of the aviation industry in the Kingdom of Saudi Arabia.

The company was highly using traditional paper-based processes as all companies for internal communications, agreements, and approvals, Memos etc. Then, there was a direction from the CEO of the company toward stopping any use of traditional paper-based forms and start digitalizing every paper-based transaction. They decided to go with an easy-to-use and smart signing technology that streamlines signature processes and makes work more efficient and smoother.

IT department contacted Indorse to plan for the purchase order directly to start enjoying the benefits of Indorse all-in services. Real testing has been performed by the IT experts with some of their business users in the environment of the company.

The results were excellent, and they experienced a very successful preview of the product’s potential and capabilities in the first purchase order. That led to another bigger purchase order decision two months later. SAEI wanted to expand the use of Indorse products to unlock access to more benefits, features, and users throughout their various departments of HR, finance, and procurement, and among the executive directors from CFO, CEO, and COO.
“SAEI is a considerable client with a high potential for requesting enormous orders, different features, and evolving needs. Indeed, some of these features were planned to be developed and integrated into our product’s system, and some were not on the list. That ended in a situation in which they required some features that were not found in our product system. We considered it a golden opportunity to expand, grow and improve our product in light of our client’s requirements.”
“We were satisfying their demand as we’re moving forward. Ultimately, we aspire to cover the entire 4500 professional workforces with our services in the future, making sure all their operations are accomplished and automated via Indorse Product so that no one in the company needs a single paper to sign and transact,” said Hashim Geoffrey, the Business Development Director at Indorse.

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